Places where you can learn
In this blog article I would like to share some thoughts about my new role at Swisscom, about the impact I am planning to take on organizational learning and on human relations at my company.
I like the name of the role, which is called "learning architect". An architect designs buildings. Thus, places, where people enjoy to live at. Let's stay in this metaphor for a while: living is a pretty dynamic kind of thing, right? It consists of active and passive phases. People care for themselves and support those with whom they live together. When they are to start something new, they explore new knowledge or skills themselves, or they ask their housemates in order to make the best of any new situation. The design of the house offers rooms that best fit for cooking, those, that lets you comfortably sleep, relax, communicate or work. Its rooms and infrastructure can help and inspire its inhabitants, to develop their lives. But it does not take control of it. It offers rooms that best fit for cooking, those, that lets you comfortably sleep, relax, communicate or work.
Now let's try to apply this concept on the places, where we work. And learn! Of course, as working and learning are two sides of a coin. Now it's not merely about the physical walls within which we work and learn. It's about the whole environment included tools and methods that help us, performing best. That enables us, to find whatever support we need, exactly when it might be required. To search and find information or workmates, being able and prepared to share their knowledge with us. It's about the concept of how environmental and organizational circumstances can support ubiquitous learning.
And now let's make the next (and last – otherwise you might get dizzy) switch to the beginning of this blog post: my new role at Swisscom. It's called Learning Architect (and now you possibly understand the metaphors I chose before) and my vision indeed is, to design a house of learning for all workmates at my company. Providing "rooms" supporting personal and collaborative reflexion and learning, "places" that help to practice and try out new knowledge and skills, or an infrastructure that brings learning into context with working.
Yep, I know, that's big picture. But we know, that real houses are not built in one day either. My concept of house will be developed by prototyping room by room, learning from how learning is possible using them and taking all experiences out of this into consideration for the next steps in designing the next parts of the house of learning at Swisscom. What a great job!